Privacy Policy



Privacy Policy
THIV'VRAC – www.thiv-vrac.fr

1. General
Our company attaches great importance to the protection and respect of your personal data and your privacy.
This policy for the protection of personal data and privacy, hereinafter "Policy", presents the way in which we process the personal data that THIV'VRAC collects and/or that is communicated to us by you during the relations implemented from our website or arising from the contractual relations binding us.
THIV'VRAC hereby informs you of our practices regarding the collection, use, storage and possible sharing of the data we collect.
We invite you to read this document carefully to know and understand the practices that we implement with regard to the processing of your data.
This Policy applies in addition to the provisions of the General Conditions of Use of our site and the General Conditions of Sale of our Products and Services. These documents are available on the website www.thiv-vrac.fr

2. What are the purposes of the Processing of your Personal Data
In order to offer our customers access to our products and services, and to allow us to evaluate and improve these products and services, we collect data about you.
In this context, we inform you that your data is subject to automated processing based on the acceptance of this policy, for the following purposes:

We use the data we collect to enable:
• The processing of orders for our products and services, including registration, registration, execution, withdrawal and shipment,
• The management of the customer relationship and any disputes,
• The provision of products and services, their improvement and maintenance in a secure environment,
• The verification, identification and authentication of the data transmitted by the customer,
• The sending of communications, commercial or not, for our own account which you can at any time suspend from your account;
• The improvement and optimization of our products and services, in particular to ensure that the display of our content is adapted to your device;
• The preservation of a healthy and secure environment for our products and services.

3. What data we collect
We collect and process the following data for any online ordering and/or creation of a customer account:
• Last name First Name
• E-mail
• Phone number
• Address

4. Duration of retention of your data
Your account data will be kept for the duration of our commercial relationship and up to 3 years after your last connection. Your invoices and purchase orders will be kept for the legal and tax retention periods in force.

5. Are your data transferred outside the European Union?
Personal Data shared with our Company will be retained and will not be shared.
The Personal Data collected on our site are all stored on the servers of our host in France.

6. What are your rights over your personal data?
We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. These can be exercised at no cost by sending us an e-mail to the single e-mail address thiv-vrac@outlook.fr; indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to be able to identify you, we may ask you for a copy of your identity document.
In accordance with the European regulations in force, you have the following rights:
• Right of access (article 15 GDPR) in addition to obtaining a copy thereof,
• Right of rectification (article 16 GDPR), of updating your data;
• Right to erasure of your personal data (article 17 of the GDPR), when they are no longer necessary or when you have exercised your right to object or when the collection, use, communication or storage of these is prohibited;
• Right to withdraw your consent at any time when it constitutes the legal basis for processing (article 13-2c GDPR);
• Right to limit the processing of your personal data (article 18 GDPR);
• Right of opposition to the processing of User data (article 21 GDPR).

You can file a complaint with the competent supervisory authority, and in particular in France the CNIL (https://www.cnil.fr/fr/plaintes).

7. Cookies and similar technologies
A cookie is a small data file copied to the hard drive of your computer or mobile by a website or online service. It records information relating to the navigation of your device on a site or an online service (such as for example the pages visited or the dates and times of consultation), which can be read during your subsequent visits.
We use cookies and/or similar devices, subject to your consent, to facilitate your navigation on our site, to know how you interact with us and, in certain cases, to offer you advertisements adapted to your habits of navigation. navigation.

The cookies set up on our Products and Services are of several types and serve different purposes:
• Navigation cookies, which facilitate navigation or which are necessary for the provision of the Products and Services: session cookies, or even flash cookies allowing a media player to operate when necessary for the operation of the Products and Services. We use these cookies to detect browsing problems that may arise, improve the performance and functionality of the Products and Services.

• Audience measurement cookies, which collect behavioral data. This data allows us, for example, to know if you have already visited the Site before, helps us to identify what information could interest you the most, and helps to improve your navigation and make it more interesting. For this we keep track of your preferences when you consult our Products and Services.

You can refuse or selectively accept the installation of audience measurement cookies and/or the installation of cookies by Our partners by configuring your Internet browser used from your currency. Access to certain offers and sections offered by our Products and Services may then be altered, or even impossible.
You are invited to consult the CNIL website at the following address: http://www.cnil.fr or consult the help and documentation of your Internet browser.
You can restrict the use of cookies by changing your browser settings:
• In Internet Explorer (computer version):
• Click on the Jagged Cross at the top of the browser window and select “Internet Options”.
• In the options window, click on the “Privacy” tab.
• Click on the “Advanced” button
• To enable cookies, choose “Accept” or “Ask”.
• To disable cookies, choose “Accept” or “Ask”.
• You can do the same for cookies from third-party sites.
• Under Microsoft Edge (Computer Version):
• Click on the three dots (...) in the upper right part of the browser window and select “Settings”.
• In the “Advanced Settings” section click on “Show Advanced Settings”
• In the cookies section
• To Enable Cookies + Third-Party Cookies, choose “Do not block cookies”
• To enable Cookies from primary sites (such as those offered by ViDAL), choose “Block third-party cookies only” To disable Cookies, choose “Block all cookies)
• Under Microsoft Edge (Mobile Version):
• Click on the three dots (...) at the bottom of the browser window and select “Settings”.
• In the “Advanced Settings” section click on “Privacy”
• To enable cookies, disable “Do Not Track”
• To disable cookies, activate “Do not track”
• Under Firefox (Computer Version):
• Click on the hamburger menu in the upper right part of the browser window and select “Options”
• Select the “Privacy and Security” pane.
• To enable cookies, check the box “Accept cookies and site data (recommended)”.
• To disable cookies, select the “Block cookies and site data (may prevent some sites from working)” checkbox.
• Under Firefox (Mobile Version):
• Click on the three vertical dots in the upper right part of the browser window and select “Settings”
• Select the “Privacy” pane
• Click on “Cookies”
• To Enable Cookies + Third-Party Cookies, choose “Authorized”
• To enable Cookies from primary sites (such as those offered by ViDAL), choose “Allowed, except third-party Cookies”
• To disable Cookies, choose “Not allowed”.
• Under Chrome (Computer Version):
• Click on the three vertical dots in the upper right part of the browser window and select “Settings”
• Expand the “Advanced settings” section.
• Click on “Content settings”, then click on “Cookies”
• To enable cookies, select “Allow sites to save and read cookie data (recommended)”.
• Proprietary cookies and third-party cookies are then authorized. To only accept first-party cookies, select “Prevent third-party websites from saving and reading cookie data”.
• To disable cookies, deselect “Allow sites to save and read cookie data (recommended)”.
• Under Chrome (Mobile Version):
• Click on the three vertical dots in the upper right part of the browser window and select “Settings”
• Expand the “Advanced settings” section.
• Click on “Site settings”
• Click on “Cookies”
• To enable cookies, select “cookies“.
• Proprietary cookies and third-party cookies are then authorized. To only accept first-party cookies, deselect “Allow third-party cookies”.
• To disable cookies, deselect “cookies“.
• Under Safari (computer version):
• Choose the Safari menu > Preferences
• Click on the “Privacy” section.
• In the “Cookies and Website Data” section:
• To enable cookies, select “Always allow“. “Allow only for this website”
• To enable previously visited cookies, select “Allow only for visited websites”
• To disable cookies, select “Always block”.
• Under Safari (Mobile Version under Apple IOS):
• Go to the “Settings” of the iPhone
• Click on “Safari”
• Go to the “Privacy and Security” section
• To Enable Cookies, Disable “Block all cookies”
• To Disable Cookies, Enable “Block all cookies”
• For other browsers and mobile devices:
If you want to restrict the use of cookies for another browser or on a mobile device, go to the official web page of the browser or device manufacturer or consult the documentation they have provided to you, then follow the instructions.
8. Modification of our Policy
We may occasionally modify this Policy. When necessary, we will inform you and/or seek your consent. We advise you to consult this page regularly to take note of any changes or updates to our Policy.